Delivery


Unless otherwise specified, your order will be delivered to the address you supplied during the checkout process.
We refuse to deliver to PO Boxes, orders with such an address will not be validated. Delivery times are given as an indication, DVD-SALSA.COM is not committed to respect any given delivery times.
Orders paid by cheque will be dispatched after receipt of your payment.
Orders received and paid for before 2pm (Paris time) will be processed on the same day.

PLEASE INDICATE THE NUMBER OF YOUR ORDER ON THE BACK OF THE CHEQUE
You can read about our delivery conditions below :

DELIVERY CHARGES
Delivery charges are set according to French postal service of La Poste.

Distingo suivi
For packages below 100g or 350g. No signature required. Delivery status can be consulted on http://www.laposte.fr/csuivi. You will be given the Distingo reference number by email.

Colissimo suivi:
The package is delivered against signature of the recipient. Delivery status can be consulted on http://www.colissimo.fr. You will be given the Colissimo reference number by email.

Chronopost International
The package is delivered against signature of the recipient. Delivery status can be consulted on http://www.chronopost.fr. You will be given the Chronopost reference number by email.

Our professional packaging protects your goods from any damage.

DELIVERY TIMES
Orders are processed by our logistic branch around 2pm, and are dispatched the same day.

Distingo and Colissimo will have your order delivred within two working days to France (metropolitan) or Monaco.
Colissimo DOM-TOM & International will have your order delivred within 4 working days to DOM-TOM, 5 working days to Europe and 10 days to the rest of the World.
Chronopost International will have your order delivered the next working day to any World destination.

Returns policy:
Damaged (during transport) or faulty goods can be replaced as appropriate after consideration of your request.
You can contact us for any questions and/or requests at
service-client(AROBAS)DVD-SALSA(dot)com